General conditions

GENERAL CONDITIONS

The following general conditions regulate the purchase of products offered through the web site www.vinpertour.com, property of Vinper Tour, SL, with NIF B60868692, registered office at ctra. de Vic, 38 08180 Moià and e-mail address ; from now on, the "COMPANY".

In this document we will refer to the "USER", who is the natural person who acquires the product offered through the web, and the "COMPANY", which is us.

Les activitats s'adquireixen directament a L'EMPRESA qui actua com a venedor directe, per tant el contracte de venda de les activitats es realitza entre L'USUARI i L'EMPRESA.

L'USUARI ha de llegir i acceptar les presents Condicions Generals i la informació dels activitats que vulgui adquirir abans de procedir a la seva compra.  Aquesta acceptació es realitzarà de forma expressa clicant a la casella ''He llegit i accepto les Condicions Generals'' que apareixerà durant el procés de compra.  En fer-ho v confirma que és major d'edat i que té la capacitat legal per adquirir les activitats ofertes per L'EMPRESA.

When the purchase is formalised, it will be understood that it has been perfected in its own right and from this moment on the prices and conditions will be of a contractual nature and may only be modified by express agreement between the contracting parties.

The COMPANY will file the electronic document in which the contract is formalized during one year and during this period the USER may obtain a copy of it.

1. USER OBLIGATIONS

The USER is obliged for all purposes to use the website and, if appropriate, to acquire the products offered by the COMPANY in accordance with the law and with the provisions of these general conditions.

The COMPANY reserves the right to remove from the website any comment or opinion of the USER that is contrary to the law, especially in cases where the fundamental rights and freedoms of individuals are violated.

2. PROCEDIMENT DE COMPRA I FORMA DE PAGAMENT DE LES ACTIVITATS

L'USUARI seleccionarà al web els activitats que desitgi adquirir i el nombre d'unitats, i si n'hi ha, els serveis complementaris opcionals de l'activitat. L'USUARI ha de tenir en compte que les activitats ho són per a una data determinada, sense possibilitats de canvis, ni cancel·lacions, ni possibilitat de desistiment, tal com s'explica en el punt 3 d'aquestes Condicions Generals. Els preus indicats en pantalla són en euros i són els vigents, excepte error tipogràfic, amb indicació de la inclusió o no dels impostos aplicables.

The USER must fill in the form with his/her data in order to process the order, click on the "Continue" section to proceed with the purchase of the products and expressly accept these general conditions. On the following page, the USER will be shown a summary of the products he/she wishes to purchase, their price, all applicable taxes, shipping costs and the expected delivery time. Before clicking on the "Pay" section, the USER may make any changes he/she considers appropriate. Once the USER accesses the "Pay" section, he/she must enter the details of the credit card with which he/she is going to make the payment or the details of his/her PayPal account and accept the payment.

Within 24 hours of receiving the order, the COMPANY will send an e-mail to the USER'S e-mail address to acknowledge receipt of the order and confirm the purchase made. The contract will not be considered to be concluded until the COMPANY receives the payment of the price of the products.

If the USER wants an invoice, he may get it by asking the COMPANY by email.

L'USUARI serà responsable de la veracitat de les dades personals facilitades a L'EMPRESA, i en particular es responsabilitza que les targetes de crèdit o dèbit que utilitzi siguin de la seva propietat i que comptin amb fons suficients per cobrir el cost de les activitats que vulgui adquirir. L'EMPRESA es reserva el dret a cancel·lar la venda en cas de no pagament, de devolució del cobrament, de targeta denegada o dades falses, o en cas que no pugui verificar les dades de la targeta. Així mateix, L'USUARI ha de notificar a L'EMPRESA a través del correu electrònic, qualsevol càrrec indegut o fraudulent a la targeta utilitzada per a compres al web tan aviat com tingui coneixement.

3. RIGHT OF WITHDRAWAL

L'Art. 103 apartat l) del Reial Decret Legislatiu 1/2007, de 16 de novembre, pel qual s'aprova el text refós de la Llei General per a la Defensa dels Consumidors i Usuaris i altres lleis complementàries, estableix com a excepció al dret de desistiment previst en l'Art. 102 de l'esmentada norma, ''el subministrament de serveis d'allotjament per a finalitats diferents del de servir d'habitatge, transport de béns, lloguer de vehicles, menjar o serveis relacionats amb activitats d'esplai, si els contractes preveuen una data o un període d'execució específics.''

Aquesta web ofereix serveis d'esplai amb una data d'execució específica, pel que no és aplicable el dret de desistiment.

4. - CUSTOMER SERVICE

For any communication, incident or claim, the USER can send a notification to the COMPANY to its e-mail address.

5. SEVERABILITY

If any clause included in these general conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only that clause or the part of it that is null or ineffective, and the rest of the general conditions will subsist.

6. NOTIFICATIONS

Any notification or requirement that must be made by the parties in relation to the contracting of products or to these general conditions must be made in writing and will be understood to have been duly made if it has been sent to the e-mail address that the other party has indicated for this purpose.

7. APPLICABLE LAW AND COMPETENT JURISDICTION

These general conditions shall be governed and interpreted in accordance with the laws of Spain.

L'EMPRESA es reserva el dret a realitzar canvis en qualsevol moment al nostre lloc web, així com en aquestes Condicions Generals. Els canvis d'elements essencials no afectaran els contractes ja estipulats, llevat que L'USUARI hagi acceptat expressament les condicions modificades.

8. INFORMATION ON DISPUTE RESOLUTION

Online dispute resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link:

The COMPANY reserves the right to make changes at any time to its website, as well as to these general conditions. The changes of essential elements will not affect the contracts already stipulated, unless the USER has expressly accepted the modified conditions.